Privacy Policy

1. Information we collect

• Contact details you provide (name, email, phone).
• Order details (items purchased, shipping and billing address).
• Payment information, which is collected and processed by our checkout provider (Shopify). We do not store full payment card numbers on our servers.
• Basic device and usage data (IP address, browser type, pages viewed) collected automatically to operate and improve the Site.

2. How we use information

We use the information above to process and ship orders, provide customer support, send transactional messages about your account or purchase, prevent fraud, improve the Site, and comply with legal obligations.

3. How we share information

We share information only as needed to run the store: with our commerce and checkout provider (Shopify), payment processors, shipping carriers, and service providers who help us operate the Site. We may also disclose information when required by law. We do not sell your personal information.

4. Cookies

We use cookies and similar technologies that are necessary for the Site and cart to work, plus basic analytics to understand how the Site is used. You can control cookies through your browser settings.

5. Data retention

We retain information for as long as needed to provide the Site, fulfill orders, and meet our legal, accounting, and reporting obligations.

6. Your rights

Depending on where you live, you may have rights to access, correct, or delete personal information we hold about you, or to object to certain processing. To make a request, contact us using the details below.

7. Security

We use reasonable technical and organizational measures to protect information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

8. Children

The Site is not directed to children under 13, and we do not knowingly collect personal information from them.

9. International users

The Site is operated from the United States. If you access it from outside the US, your information may be transferred to and processed in the US.

10. Changes to this policy

We may update this Privacy Policy from time to time. Material changes will be reflected by updating the "Last updated" date above.

11. Contact us

Questions about this policy? Email support@thefasttracklabs.co.